Welcome to CleanX Laundering Bhubaneswar. By accessing or using our website and laundry services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

By using our website or placing an order with CleanX Laundering Bhubaneswar, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with any part of these terms, please do not use our services.

Services Offered

We provide laundry-related services including but not limited to:

• Washing
• Dry Cleaning
• Ironing
• Steam Pressing
• Pickup & Delivery Services
• Commercial Laundry Services

Service availability may vary depending on location and operational conditions.

User Responsibilities

By using our services, you agree to:

• Provide accurate contact and address information
• Ensure garments are suitable for normal laundry and dry-cleaning processes
• Remove valuables or personal items from clothing before handing over
• Inform us about delicate fabrics, stains, or special handling requirements

We are not responsible for damage caused by undisclosed garment conditions or items left in pockets.

Pickup & Delivery

• Pickup and delivery timings are estimates and may vary due to traffic, weather, or operational circumstances.
• Customers must be available at the scheduled pickup/delivery time.
• Additional charges may apply for urgent or express services.

Payments

• Payment must be completed through approved payment methods available on the website or at delivery.
• Prices are subject to change without prior notice.
• Any pending dues must be cleared before future service requests are accepted.

Cancellation & Refund Policy

• Orders may be canceled before processing begins.
• Once cleaning or processing has started, cancellation may not be possible.
• Refunds, if approved, will be processed within a reasonable timeframe.

Damage & Liability

While we take utmost care in handling garments:

• We are not liable for damage resulting from normal wear and tear, fabric weakness, color fading, shrinkage, or manufacturer defects.
• Liability for lost or damaged items, if proven to be caused by our negligence, shall be limited to a reasonable compensation amount based on garment condition and service value.

Delayed or Unclaimed Orders

• Customers are requested to collect or receive garments promptly after service completion.
• We reserve the right to charge storage fees for unclaimed garments after a reasonable holding period.

Website Usage

You agree not to:

• Use the website for unlawful activities
• Attempt unauthorized access to systems or servers
• Upload malicious code or harmful content
• Interfere with website functionality or security

Intellectual Property

All website content including logos, text, graphics, images, and branding belongs to CleanX Laundering Bhubaneswar and may not be copied, reproduced, or distributed without written permission.

Privacy

Your use of our services is also governed by our Privacy Policy available on the website.

Service Availability

We reserve the right to modify, suspend, or discontinue any service or feature without prior notice.

Limitation of Liability

CleanX Laundering Bhubaneswar shall not be held liable for:

• Indirect or consequential damages
• Service interruptions
• Delays beyond reasonable control
• Losses arising from third-party service providers

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Bhubaneswar.

Contact Us

If you have any questions regarding these Terms of Service or your personal information, please contact us:

CleanX Laundering Bhubaneswar

Website: bbsr.cleanxlaundering.com
Email: info@cleanxlaundering.com
Phone: +91  95832 81000